Journey

Managed service

Assessment & IQA Support

Improve feedback quality, assessment consistency, learner progress judgement and gateway readiness.

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What is Assessment & IQA Support?

Journey Assessment & IQA Support is a quality service for UK apprenticeship providers covering assessment planning, feedback quality, IQA sampling, moderation, gateway readiness and organised quality evidence. Commercial terms are confirmed during evaluation.

The challenge

Assessment quality directly affects learner progress, achievement and inspection confidence. Many providers have tutors, but struggle with timely assessment, meaningful feedback, IQA sampling and consistent progress judgements.

What Journey does

Journey Assessment & IQA Support helps providers strengthen the quality engine around learner work — planning, feedback quality, sampling, moderation and gateway readiness.

Why it matters to providers

Late, weak or inconsistent feedback slows progress and undermines achievement and inspection confidence. A stronger quality engine protects both learners and outcomes.

What is included

  • Assessment planning support
  • Formative assessment support
  • Feedback quality checks
  • Learner action planning
  • Assessment turnaround visibility
  • IQA sampling support
  • Moderation support
  • Gateway evidence checks
  • Mock assessment support
  • Assessor performance visibility
  • Feedback coaching
  • Monthly quality report
  • At-risk learner assessment dashboard
  • New assessment reform awareness
  • Quality evidence for inspection preparation

Managed service

Providers can strengthen assessment quality and reduce the delivery drag caused by late, weak or inconsistent feedback. Scope and commercial terms are confirmed during evaluation.

Service scope, delivery responsibilities, measures and commercial terms are confirmed in writing during evaluation.

The provider outcome

Providers improve assessment turnaround and feedback quality, strengthen progress judgements and build stronger quality evidence.

How assessment support works in practice

The service strengthens the quality engine around learner work: assessment and feedback planning, feedback-quality checks, IQA sampling and moderation, mock assessment support and gateway evidence checks, all reported through a monthly quality report. Because it works on the live record, sampling reflects the real state of delivery rather than a copy.

An at-risk learner view surfaces where turnaround or feedback quality is slipping, so support reaches the learners who need it before it affects achievement. Service scope and commercial terms are confirmed in writing during evaluation.

Frequently asked questions

Book a call about Assessment & IQA Support

Talk to our team about how Assessment & IQA Support can support your provider — or start with the operating plan that fits your provision.

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Evidence-linked and accountable by design

Built so your team can trace evidence, decisions and actions

Tenant-scoped access controls

Tenant-scoped access controls are designed to keep each provider's records separate on reads and writes.

Controlled audit history

Significant application state changes are recorded against the person who made them, supporting a traceable history.

Published funding-rule packs

Journey applies supported, versioned DfE funding-rule packs selected from the apprentice's start date, including 2026/27 version 3, to support provider review.

Bounded AI assistance

After provider, DPIA and release approval, Journey Advanced offers authorised drafts, K/S suggestions and fixed Director Insight views for human review. It does not make regulated decisions or change the source record.

Evidence-led security controls

Tenant isolation, access controls, audit records and governed operations are designed into the platform.

Your data and employers stay yours

Export options are available under the applicable terms, and employer relationships remain with the provider.

Journey is independent software and is not DfE or Ofsted approved. It does not guarantee funding or inspection outcomes.